politique de confidentialité

À Croisière Chao Phraya Princess, exploité par Vacances à Triplyn, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://chaophrayaprincesscruise.com.

🚨 Please Note: We are not the official website for Chao Phraya Princess Cruise. We provide independent ticket booking services to offer a seamless and secure booking experience for our customers.

1. Informations que nous collectons

To provide a smooth and secure ticket booking experience, we collect the following types of information:

🔹 Renseignements personnels – Name, email address, phone number, and other details provided during booking or inquiries.
🔹 Payment Information – All transactions are securely processed through third-party payment gateways; we do not store credit/debit card details.
🔹 Website Usage Data – We use cookies and analytics to collect IP addresses, browser details, and page visit history to improve website functionality and user experience.

2. Comment nous utilisons vos informations

We collect and use your information for the following purposes:

✔️ To process and manage ticket bookings
✔️ To send booking confirmations and updates
✔️ To provide customer support and respond to inquiries
✔️ To improve website functionality and user experience
✔️ To send promotional offers (only if you opt-in)

🚫 We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Comment nous protégeons vos informations

🔒 We implement industry-standard security measures à prevent unauthorized access, disclosure, or misuse of your personal data.
🔒 Our website uses SSL (Secure Socket Layer) encryption to ensure safe data transmission.
🔒 Payment transactions are securely handled by trusted third-party payment providers, and we do not store financial information.

4. Partage de vos informations

We may share your information only with trusted partners necessary for processing your booking:

✔️ Payment gateways – For secure online transactions.
✔️ Ticketing partners – To fulfill your booking and ensure a smooth experience.

All service providers are required to maintain confidentiality and use your information only for the intended purpose.

5. Vos droits en matière de données

As a user of our website, you have the following rights regarding your personal data:

🔹 Accéder – You can request a copy of the personal data we hold about you.
🔹 Correction – If your information is incorrect, you can request an update.
🔹 Effacement – You can request removal of your data if it is no longer needed.
🔹 Se désengager – You can unsubscribe from promotional emails at any time.

📩 To exercise these rights, contact us at [email protected].

6. Cookies Policy

🍪 Our website uses cookies to enhance functionality and improve user experience.

✔️ Cookies help us analyze website traffic and optimize performance.
✔️ You can manage or disable cookies through your browser settings.

🚨 Note: Some website features may not function properly if cookies are disabled.

7. Liens vers des sites tiers

Our website may contain links to third-party services such as:

🔹 Payment processors
🔹 Affiliate attractions & partner websites

We are not responsible for the privacy policies of these external websites. Please review their privacy policies before sharing any personal information.

8. Modifications de notre politique de confidentialité

🔄 We may update this Privacy Policy periodically. Any changes will be posted on this page, and the last updated date will be mentioned.

We encourage users to review this policy regularly to stay informed.

9. Contactez-nous

For any privacy-related inquiries or concerns, feel free to reach out to us:

📌 Nom de l'entreprise: Vacances à Triplyn
📍 Adresse enregistrée : A-54, zone industrielle de Keshopur, Vikaspuri, New Delhi 110018, Inde
📩 E-mail: [email protected]
🌐 Website: https://chaophrayaprincesscruise.com/

10. Consent

En utilisant https://chaophrayaprincesscruise.com and providing your information, you consent to the collection, use, and processing of your data as outlined in this Privacy Policy.

🚫 If you do not agree with this policy, please do not use our website or provide personal information.

11. Conformité légale

We comply with all applicable data protection laws and regulations, y compris:

✔️ General Data Protection Regulation (GDPR)
✔️ Local data privacy laws applicable in our operating regions

If you have any disputes regarding data privacy, we will address them in compliance with the relevant legal frameworks.

12. Vie privée des enfants

👶 Our services are not intended for children under 13 years old.
❌ We do not knowingly collect personal information from minors.

If you believe that a child has provided us with their data without parental consent, contact us at [email protected], and we will take immediate action to delete the data.

13. Conservation des données

We will retain your personal data only as long as necessary for:

✔️ Processing bookings
✔️ Providing customer support
✔️ Legal and regulatory compliance

🚨 If you request data deletion, we will ensure that your personal information is securely removed from our systems.

🔹 Thank you for choosing Chao Phraya Princess Cruise!

We are committed to protecting your privacy and ensuring a secure, seamless, and enjoyable experience when booking your Chao Phraya River Cruise avec Vacances à Triplyn.